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PREMIUM QUALITY STAR HELMET

Free Shipping

Cash On Delivery

Quality Assurance

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PRIVACY POLICY

About Us
The Company’s shopping center is an ultra-large online shopping mall dedicated to providing you with the best online shopping malls for all kinds of products. With high-quality service and long-term commitment to customers, the company will continue to develop, provide customers with the highest quality products, timely delivery and excellent customer service and create new goals for customers. The company’s shopping center has 20 major product categories and more than a thousand products. The product categories include audio-visual appliances, consumer electronics, beauty, clothing, shoe accessories, boutiques/watches, furniture/sleeping, etc. The company makes it easier for customers to shop online, gives customer a more enjoyable shopping experience in less time and provides customer good items with a cheaper price. The Company’s after-sales service line: service@cpscsale.com

E-mail: service@cpscsale.com

Customer Service Channels: Online Business Service, Customer Service Email Service

Service Time: 8:00-24: 00

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Contact Us

cpscsale.com Shopping Mall Thank you for every exchange and feedback, we are dedicated to serving you! If you have any questions or needs, you can contact us at any time.

Our Online Customer Service Time: (UTC/GMT + 08:00) 9:00-18:00

We will reply to you within one office hour (24H).

Warm reminder: In order to solve the problem more efficiently, please prepare the order number and other information before the customer service team contacts.

If you have any questions, please contact us. The contact details are as follows:

Email: service@cpscsale.com

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Logistics / Payment Methods


Payment method:

The mall is committed to the purpose of the user, all goods in the website are supported: cash on delivery!

Users can choose products according to their own preferences and wishes, and place orders by cash on delivery.

If you need to return, you can refer to the return agreement of the mall.

After receiving the goods, if you have any questions, please contact our online customer service in time, we will serve you 24 hours a day!

Logistics terms:

1, shipping costs

Free shipping

2, delivery time

After the order is successfully placed, we will arrange the goods according to the order in which the order is placed. The delivery period is about 3 working days; the delivery is not limited to the time delivery and delivery within the specified time period, and the delivery service can be provided on Saturday, Sunday and national holidays.

3, arrival time

The arrival time after the order is completed is about 7 working days.

4, signing instructions

When placing an order, please leave the address and contact telephone number that you can sign for.

When receiving the goods, please check the goods on the spot, check whether the outer packaging is intact, whether the quantity of the goods matches the order details, whether the shopping list is complete, and do not provide the mobile phone packaging inspection before signing. If the outer box seal is damaged or torn open, you have the right to choose to reject it.

However, for the abnormality of the seal, lack of material after opening the box, please contact our 24 hours online customer service, and keep the package as it is.

In the case that you cannot sign in person, please entrust others to sign and strictly follow the second item. The delivery courier is only responsible for dispatching the delivery item to the designated address of the courier. Anyone at the address can sign for example, and the counter is not guaranteed to be delivered to the designated person.

For risk reasons, your order cannot be modified after the purchase is confirmed. Please also fill in the correct address and phone number when placing your order. We are sorry for this inconvenience.

From now on, the stranded orders that cannot be delivered due to insufficient information will be retained by the distributor for 5 days. The Company will notify you by email, please reply to the email in the mailbox or contact customer service. If no reply is received for the order within 5 days, the Company will arrange to return it to the warehouse and refund. Please understand the inconvenience herein brought to you.

5. Return & Refund

1. If the goods you ordered are defective, you can request a full refund.

2. Regarding the return and refund method and conditions, please be subject to the records of the relevant products in the sales page and the ordering process.

3. The goods you return must maintain the integrity of all goods, gifts, accessories, packaging, and all accompanying documents or materials at the time of shipment. If there is a physical invoice, it should be returned together with the invoice, and you should sign the credit note and other documents required by the relevant laws and regulations; otherwise, the Company refuses to accept your return or refund request.

4. You understand and agree that when the Company needs to handle refund for you if you request a return or exchange, or because the Company cannot accept all or part of your order, or the contract is cancelled or loses efficacy for any reason, the Company shall process on your behalf, documents required by relevant laws and regulations, such as invoices or credit note.

6. FAQ on distribution

Q1: Can I specify the delivery time when placing an order?

A1: According to the “Transportation Company” in the order’s transportation information, it corresponds to different delivery time.

Q2: How to complain the courier?

A2: According to the “Transportation Company” in the order transportation information, the customer can contact their corresponding local service hotline.

Q3: How long does it take to deliver?

A3: Under normal circumstances, it will be delivered within 7 working days from the date of order release (excluding Sunday).

Q4: What should I pay attention to when signing for inspection?

A4: Please ensure that the outer packaging is intact and the recipient can refuse to collect the goods with damaged package.

Q5: Do I need to provide certificate when receiving the goods?

A5: No. The courier is only responsible for sending the delivery item to the designated address of the express delivery order. Anyone at the address can sign for example, the receptionist. It is not guaranteed to be sent to the designated person.

Q6: My order was signed by someone else. What should I do?

A6: If this happens, please contact the corresponding courier company according to the “Transportation Company” in the order transportation information. Please contact their local customer service

Q7: How to check the status of the cooperation vendor's delivery?

A7: Please check the corresponding courier company according to the “transport company” in the order transportation information.

If you are confused about the specific terms and delivery, please contact us at service@cpscsale.com, our customer service will reply to you online all 24 hours a day, 7 days a week.


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Terms of Service

Thank you for visiting our website. You may access or use the Website or related services in accordance with the following Terms of Service and any other regulations mentioned on this website. Using the Services, such as ordering items on this website, means you agree to all terms of service. This Agreement does not recognize any relationship (partnership, cooperation, employment or other form) between you and the Company. This agreement does not grant you as a representative of the Company. The Company reserves the right to change this website, related policies and agreements, privacy statements and these Terms of Service at any time. You should periodically visit this website to review the above policies and agreements, privacy statements, and updates or changes to these Terms of Service.

Intellectual Property

All software and content of the website (defined as, or including any text, audio or music, film, images, photographs and images) are the Company’s intellectual property works and are protected by intellectual property, copyright laws and international conventions. This website is for personal and non-commercial use only. The content may be used for any non-personal and/or non-commercial use only if expressly authorized by the Company and/or its third party licensors. You may not post, reproduce, sell or license any of the contents of this website without the consent or authorization of the Company. Any unauthorized act may result in civil or criminal penalties.

The Company reserves the right to revoke or modify any service without notice. The Company is not responsible for any inapplicability of this website at any time or for any reason.

Product Description

The Company will endeavor to ensure that the content and product descriptions of this website are accurate and complete. However, the company does not guarantee that the content and product descriptions are fully accurate, complete, current and correct. If you feel that the product offered by the Company does not match the description, please refer to the Company’s return and refund procedures.

Price

Unless an obvious error occurs, your order will be accepted upon payment as the price displayed on this website. While every effort has been made to ensure that all prices displayed on this website are accurate, the Company cannot guarantee that all prices are correct and that the Company reserves the right to correct any errors. If the Company finds that any of the products you have ordered are in the wrong price, the Company will notify you as soon as possible, at which time you can choose to reconfirm or cancel the order. If the Company is unable to contact you, the Company will cancel the order.

Accept Order

When you enter your profile, payment profile and submit an order, the Company will send you an email to confirm receipt of the order. This email only confirms receipt of the order and does not represent an order acceptance. When the Company sends you an email confirming that the goods have been shipped, your order has been accepted and your contract with the Company has been completed. Only the items listed in the confirmation email sent when the item is shipped are included in the contract.

The Company reserves the right to refuse to accept orders for any reason. Reasons include but are not limited to one of the following:

a) The item you ordered is out of stock, or has been withdrawn because it failed to meet our quality standards or because one or all of the ordered items are eligible for shipping restrictions.

b) The Company found the price or product description is incorrect

c) The Company was unable to obtain a payment authorization

d) You are not eligible for purchase as set out in the Terms of Service

If there is any problem with your order, our customer service team will contact you as soon as possible.

Delivery and Pickup

When you place an order on the website, you will receive a reminder of the expected delivery time. Out team will try to complete the delivery within the expected time, but there is no guarantee that the goods will be delivered to you within the expected time.

The Company insured each order during shipment until the item was delivered or was withdrawn. When you withdraw an item, you will need to sign the receipt confirmation. After signing, you are responsible for the goods. If the picker is not the original purchaser, or if the item is a gift, you accept the signing of the above person as proof of delivery which indicates that the Company has completed your order and you have accepted the relevant transfer of responsibility. The Company reserves the right to update the delivery policy at its sole discretion without prior notice.

Return

The Company wants to provide you with the best online shopping experience, so there is no reason return policy. If you are not satisfied with the item for any reason, you can return the item and get a full refund.

a) Customers can return the goods within 7 days after the purchase.

b) The returned items must be maintained as their original states: they are not worn/used and should be packed in the original packing box or bags. The swing ticket should be intact.

If you want to return the item, please fill in the return form delivered with item and return it with the item. If you lose the form, please contact with our customer service to get the form by email.

Note: The back items freight is your responsibility.

Responsibility

The opinions expressed by any designer, company or third party and its affiliates who sell the products on this website to any media are purely personal opinions. The Company is not responsible for any such opinions, and the opinions do not necessarily reflect the views of the company.

The Company does not warrant there is no any error in the website or the services and nor does it guarantee that the website or the servers supporting the website are free of viruses or other harmful components. We recommend that all users of this website should ensure that they have installed the latest software, including anti-virus software.

Some things may happen outside of the company's reasonable supervision, such as bad weather. In such case, the company will endeavor to maintain the service, but will not be liable for any thing that fails to meet the terms of this Service.


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Return Policy

The Company promises to meet the following conditions: The goods can be returned within 7 days from the date of sale (subject to the actual date of receipt of the customer):

1 The product itself has quality problems

2 Product damage occurred during transportation

3 Incorrect delivery of the goods, the product does not conform to the ordered product, and can apply for return or exchange without affecting the secondary sales.

The following conditions do not apply to 7 days no reason to return:

1 Personal customized goods;

2 The product has been used (the electronic product is considered to have been used once it is energized);

3The commodity and its functional parts, accessories appearance wear;

4 If the outer packaging of the goods is lost or seriously damaged (except for unpacking), it will actually affect the secondary sales of the goods. This situation does not apply for 7 days without reason to return.

5 Others are not suitable for return according to the nature of the goods, and that have been confirmed by you at the time of purchase as not suitable for return of goods;

6 Other circumstances in which the goods are not in good condition affecting the second sale;

How to apply for a return

1. Return and exchange due to personal reasons: Within 7 days from the date of receipt of the goods, send an email to the after-sales service center without affecting the secondary sales. After-sales customer service will accept your request within 1-3 working days after receiving the email, and the freight incurred by the return and exchange shall be borne by yourself.

2. Return and exchange due to quality reasons: Within 7 days from the date of receipt of the goods, send an email to service@cpscsale.com to the after-sales service center, the customer service will accept the application within 1-3 working days after receiving the mail. Your request, the freight generated by the return and exchange will be borne by us.

3.About return: Within 7 days from the date of receipt of the goods, please contact the courier company directly. After the courier company receives the goods, the courier company will inform us of the refund related matters. Our company will complete the refund process within 15 working days.

Please indicate the order number, name, phone number and return to the 24-hour online customer service.


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Privacy Agreement

The Company’s privacy statement

We value the privacy of our customers. Therefore, we will only collect and use your personal data in the manner described in this privacy statement.

1) Collect information from you when necessary or in connection with the transaction.

2) Your information will be retained when required by law or in connection with the purpose of collection.

You can browse the Company’s website without providing your personal information. When you visit our website without a login user account, you will be browsing anonymously and we will not be able to identify you.

We are very happy to hear from you. If you have any comments or suggestions, please email the relevant information to service@cpscsale.com

Personal data collection

The Company does not sell, share or trade customer data collected with third parties. Personal data collected online is disclosed only within the group of the Company for internal use. When you create an account of the company, the basic profile we collect from you contains:

1) Name

2) Shipping address

3) Email address

4) Contact phone number

5) Date of birth

6) Gender

The personal data we collect from you will be used for the following purposes:

1) Ship the goods you bought at the company

2) Provide the latest news on product delivery status and customer support

3) Provide you with information about the goods

4) Process your order, or provide services and information based on your request or through our website

In addition, we will use the information you provide to manage your account, verify and conduct your online payment related transactions, review the information downloaded from our website, identify the website browser, do website user statistics to investigate or send the relevant product or service information that we think is appropriate for you If you do not refuse to receive the message. We may pass your name and address to a third party (such as an express company or supplier) to facilitate delivery.

Note: The express company has the right to ask you to fill in the ID number in order to provide internal customs inspection and check to facilitate the export.

We may retain your order information, but for security reasons we cannot retrieve this information directly. You can log in to your account, access your order details and check your individual order details. You can also manage your personal address, bank details, and subscribed newsletters. It is your responsibility to keep your personal information confidential and not to allow unauthorized third parties to access it. We will not be liable for any improper use of the password.

Personal data security

The Company ensures that all collected data is kept safely and confidentially. We will protect your personal information in the following ways:

1) Restrict access to personal data

2) Maintaining technology products to prevent unauthorized access to computer data

3) When the information is not reserved for green purposes, we will destroy your personal data in a safe situation.

The company uses 128-bit Secure Communications End-to-End Privacy Technology (SSL) to process your financial information. The technology requires at least one trillion years to be cracked and is a recognized high-level security measure.

Disclosure of personal data

The Company will not share your personal information with other organizations other than the companies that provide the company’s website delivery services and related third parties.

In exceptional circumstances, the company may be required to disclose personal information, for example: Disclosure of personal data if there is reason to believe it may help prevent life or health from being threatened or used for law enforcement purposes.

If you believe that the company violates the Privacy Policy, please email service@cpscsale.com

Privacy statement change

The Company reserves the right to modify and change the privacy statement at any time.

Complaint about violation of privacy regulations

If you are dissatisfied with our method of handling customer privacy or complaints, please contact us at service@cpscsale.com